Management is a systematic approach to achieve the goal.

• A goal is the statement of the desired outcome.
• A well-developed goal meets the SMART criteria.
• The PDCA cycle is one of the most common approaches to achieve the goal.
• Success is the result of achieving the goal.

SMART Goals

• A specific goal can be described with a statement of success supported by CSFs, critical success factors.
• A measurable goal can be divided into a set of objectives defined by metrics and KPIs, key performance indicators.
• An achievable goal should be with reasonable targets regarding metrics or KPIs.
• A realistic goal takes resources and constraints into considerations.
• A timely goal has a deadline.