A financial specialist in your company needs a specific version of a spreadsheet that is enlisted in your company’s whitelist of approved software. As a member of the IT support team, which of the following should you do first? (Wentz QOTD)
A. Submit a change request to install the specified software
B. Download the software from the open-source community
C. Ensure the software is the latest version
D. Install the software stored on the company’s distribution points
Kindly be reminded that the suggested answer is for your reference only. It doesn’t matter whether you have the right or wrong answer. What really matters is your reasoning process and justifications.
My suggested answer is D. Install the software stored on the company’s distribution points.
Wentz’s book, The Effective CISSP: Security and Risk Management, helps CISSP and CISM aspirants build a solid conceptual security model. It is a tutorial for information security and a supplement to the official study guides for the CISSP and CISM exams and an informative reference for security professionals.
Change management is crucial but has overhead. Some routine changes may be preapproved to reduce the overhead of change management. Changes in some emergent situations may be implemented first, and the change management procedure is completed after the changes.
Reference
貴公司的財務專家使用特定版本的電子試算表，該試算表已列入貴公司的已批准軟件白名單。 作為 IT 支援小組的成員，您應該首先執行以下哪一項？ (Wentz QOTD)
A. 提交變更申請以安裝指定的軟件
B. 從開源社區下載軟件
C. 確保軟件是最新版本
D. 安裝存儲在公司分發點上的軟件